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Privacy Policy

Last updated: January 2026

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This Privacy Policy explains how personal information is collected, used, and protected when you visit the Whole Becoming website or engage with related services. Whole Becoming is committed to respecting your privacy and handling personal data with care, transparency, and responsibility.

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1. Who We Are

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Whole Becoming is a professional coaching practice operated by:

Katya Zapolnova
Founder, Whole Becoming
Based in the United Kingdom

For the purposes of UK data protection law, Whole Becoming is the data controller.

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2. Personal Data We Collect

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We may collect and process the following personal data:

  • Name and contact details (such as email address)

  • Information you choose to share when contacting us via the website

  • Information shared in connection with coaching enquiries or sessions

  • Administrative information related to bookings and payments

  • Technical data such as IP address, browser type, and basic website usage data

We only collect data that is necessary and relevant.

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3. How We Use Your Information

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Your personal data may be used to:

  • Respond to enquiries and messages

  • Communicate about coaching services

  • Arrange and deliver coaching sessions (online or in person)

  • Maintain appropriate records related to our professional services

  • Improve the website and user experience

Your data will never be used for unsolicited marketing or sold to third parties.

 

4. Legal Basis for Processing (UK GDPR)

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Under UK GDPR, personal data is processed on the following legal bases:

  • Consent — where you choose to contact us or engage in services

  • Contract — where data is required to provide agreed coaching services

  • Legitimate interest — for administrative and professional record-keeping

  • Legal obligation — where required by law

 

5. Confidentiality and Coaching

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All coaching conversations are treated as confidential, in alignment with professional coaching ethics.

Confidential information will not be shared with third parties unless:

  • required by law, or

  • there is a serious risk of harm to you or others

 

6. Coaching Sessions (Online and In Person)

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Coaching sessions may be delivered:

  • online, typically via Online Conference Providers e.g. Zoom, Teams etc, or

  • in person, at an agreed location

For face-to-face sessions:

  • no audio or video recordings are made without explicit consent

  • any written notes are kept securely and confidentially

  • location details are used solely for the purpose of arranging the session

Clients are responsible for their own travel and personal safety when attending in-person sessions.

 

7. Data Storage and Security

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Personal data is stored securely and accessed only when necessary.

Reasonable technical and organisational measures are in place to protect data against unauthorised access, loss, or misuse.

Data is retained only for as long as necessary for the purposes for which it was collected, or as required by law.

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8. Third-Party Services

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Where applicable, third-party services may be used to support the delivery of services, including:

  • Online Conference Providers e.g. Zoom, Teams etc (for online sessions)

  • Website hosting and email communication providers

  • Payment or invoicing services

These providers process data under their own privacy policies and appropriate safeguards.

Whole Becoming does not control how third parties handle data beyond what is necessary to provide services.

 

9. Cookies and Analytics

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This website may use essential cookies and basic analytics tools to understand website usage and improve functionality.

You can manage or disable cookies through your browser settings.

No intrusive tracking or profiling is used.

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10. Your Rights

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Under UK GDPR, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • object to or restrict processing

  • withdraw consent at any time (where applicable)

To exercise these rights, please contact us via the Begin a conversation page.

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11. External Links

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This website may contain links to external websites.

Whole Becoming is not responsible for the privacy practices or content of third-party sites.

 

12. Changes to This Policy

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This Privacy Policy may be updated from time to time.

The most current version will always be available on this page.

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13. Contact

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If you have questions about this Privacy Policy or how your data is handled, you may contact:

 

Whole Becoming
via the Begin a conversation page

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